How to Fix Hulu Not Working on Samsung TV

For the past few months, many Samsung TV users have complained that Hulu is not working properly on their TVs. There are many issues faced by users while using Hulu on Samsung TV. Such as the app getting frozen while watching, screens getting stuck, and non-responsive sometimes. This can be a frustrating thing for Samsung TV users. In this article, we have briefly explained the solutions to fix the Hulu issue on your Samsung TV.

Fixes for Hulu Not Working on Samsung Smart TV

1. Hulu Server Issues
2. Check Internet Speed
3. Delete and Install the Hulu app
4. Cold Boot Your TV
5. Power Cycling
6. Update Hulu
7. Update Firmware
8. Reset Smart Hub
9. Clear app cache
10. Reset Samsung TV
11. Contact Samsung Support

Hulu Server Issues

At times, you can see that the Hulu app may not load on your Samsung TV. It is because of Hulu server problems. Hulu servers may be down in your region. At this point, you can’t stream any content on your TV. Even the application may get crashed and doesn’t open on your Samsung TV.

So, to identify whether the issue is due to server issues, you can check the Twitter handle of Hulu Support. As it is official, you can follow, report issues, and check with it. There is an alternative way where you can check the status of the Hulu server or other related issues with the help of a Downdetector site.

Check Internet Speed

Sometimes, the internet connection may be the reason for the Hulu not working on your Samsung TV. Always check your internet connection. If your internet connection is stable, then you need to check the internet speed. When your internet speed is slow, then you can’t be able to stream the contents on Hulu or even you can’t open the app on your Samsung TV.

Delete and Install the Hulu app

#1. Press the Home button to access the Smart Hub.

#2. Select the Settings on the Smart Hub.

#3. Click on Support and go to Device Care.

#4. Now, the TV will begin the scanning process. Once it is over, click on Manager Storage.

#5. Select the Hulu app and click on Delete.

#6. You will be asked for confirmation. Click on OK.

#7. The status bar appears, showing the deletion process. Once it reaches 100%, click on OK.

#8. The Hulu app will be completely removed from your TV.

After deleting the app, you can install the app again on your Samsung TV.

#9. Press the Home button to access the Smart Hub.

#10. Click on Apps and search for Hulu.

#11. Select Hulu from the search results and click on Install.

12. Once installed, you can open the app on your Samsung TV.

Cold Boot Your TV

Cold Booting can fix the Hulu Issue and also any mirror error codes on your Samsung TV. You can simply do it with the help of your Samsung remote.

#1 First, take your Samsung remote.

#2 Press and hold the Power button for a few seconds until it turns off and turns on again.

Once you have completed the reboot process, you can check whether the Hulu app is working on your Samsung TV.

Power Cycling

Power Cycling both your Samsung TV and router can help in solving the fix.

#1 Unplug both the power cord from Samsung TV and router. Also, remove the power cord between the TV and router.

#2 Now, just wait for a few minutes.

#3 Plug it in again to the power source and turn on both your Samsung TV and router.

#4 Finally, connect the router to the TV.

Update Hulu

If the Hulu application on your Samsung TV is outdated, it may be one of the reasons for not working on your Samsung TV. You need to update the Hulu app whenever possible.

#1 Press the Smart Hub button on your remote.

#2 In the featured list, select Hulu and hold down the Enter button.

#3 Click Select All and then select Update.

#4 The application begins to update. Once it is updated, you can launch the app and check whether the issue still lasts.

Update Firmware

You need to update your TV to avoid causing issues while using it. It can also be the source of the issue. So, you need to update your Samsung TV’s latest version. It can be done in two different ways.

Method 1

#1 Press the Home button on your remote and go to Settings.

#2 Now, go to Support.

#3 Then, select Software Update and click on Update Now.

#4 You can also click on Auto Update to update your Samsung TV automatically.

Method 2

#1 Go to the official website of Samsung to download the latest firmware on your PC.

#2 You have to download the firmware compatible with your TV model. Copy the downloaded file to a USB drive.

#3 In the next step, connect the USB drive to your Samsung TV.

#4 Go to the Software Update window on your TV, and you can see the option Update via USB.

#5 Once the installation process gets completed, the TV will restart.

Reset Smart Hub

The Smart Hub on your Samsung TV may get corrupted or misconfigured. Because of this, the Hulu app on your Samsung TV will not work. So, resetting the Smart Hub can fix the issue.

#1 Press the Home button on your remote and go to Settings.

#2 Select Support.

#3 Now, scroll down a bit and click on Self Diagnosis.

#4 Click on Reset SmartHub.

#5 You need to enter the pin, to proceed with the reset process.

Clear App Cache

When Hulu’s cache gets corrupted, it stops functioning on your Samsung TV. It’s time to clear the cache to fix Hulu on Samsung TV.

#1 Press the Home button on your remote to open Smart Hub.

#2 Select Settings.

#3 Now click on the Apps option.

#4 Click on System Apps and search for Hulu.

#5 Click on the Hulu app and tap the Clear Cache option.

#6 You will be asked for confirmation. Finally, select OK to clear the app cache.

Reset Samsung Smart TV

#1 Press the Home button and select Settings from the Smart Hub.

#2 Click on Support and select Self Diagnosis.

#3 Now, click on Reset.

#4 Sometimes, you will be asked for the PIN. Enter the PIN and click on Reset.

#5 Finally, your Samsung TV will be reset to default.

#6 Now, check whether the Hulu app is working or not.

Contact Samsung Support

If any of the above methods don’t favor you in fixing the Hulu app on your Samsung TV, you can contact Samsung Customer Support for more assistance. It can be any other reason for this issue. Contacting them can help you in fixing the issue.

Frequently Asked Questions