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How to Fix Google Assistant Not Working on Android TV

by Natalie
Google Assistant Not Working on Android TV

Google Assistant has been slowly expanding across devices and platforms over the last few years. It functions similar to Amazon Alexa and Apple’s Siri. Google Assistant support is available for most Android devices, including Smart TVs. It brings the ability to interact with the user more seamlessly. Google Assistant is a great feature for Android TV, but there are some problems running it. One of the major problems is Google Assistant not working on Android TV. Here’s a step-by-step guide for solving the problem immediately.

Different Ways to Solve Google Assistant Not Working on Android TV

Due to different issues, Google Assistant won’t work on Android TV. There are different ways to solve this issue.

  • Check Internet Connection
  • Confirm Gooogle Account
  • Clear Cache on TV
  • Check Voice Remote Control
  • Use Google Voice Commands
  • Google Assistant Not Ready Message

Check Internet Connection

There might be a problem with your internet connection like slow internet connection, WLAN not working, or more. These things can cause your Google Assistant not to work because it needs an internet connection. You can check your internet connection by following these steps:

1. Press the Home button on your Android TV remote.

2. Select Settings and choose Network & Internet.

3. Check the network where your Android TV is connected and its signal strength.

Note: To check your internet connection speed, install the Fiber test app.

Select Network and Internet - solve Google Assistant not working

Confirm Google Account

Whenever you sign in to Android TV with the Google Account, you must accept the confirmation notification sent to your mobile/mail. By doing so, Google can verify that you are using your Google account instead of another one. If you don’t accept it, you may find that Google Assistant and other functions won’t be available. So, confirm your Google Account.

Clear Cache on TV

As you know, the cache is temporary data to access information more quickly. However, if there are a large amount of data stored in the cache, it can lead to many problems. So, you need to clear the cache data frequently. To clear cache data on your Android TV, use the steps below:

1. Select Settings on the Android TV home screen.

2. Choose Apps and select See All Apps.

3. Click on Show System Apps and choose the apps you want to clear the cache.

4. Select Clear Cache and click on OK.

Select Clear Cache - solve Google Assistant not working

Note: Options may vary depending on the TV. So check the settings properly. You can also go to Settings > Device Preferences > Storage > Cache Data > OK.

5. All the cache in the selected app will be cleared.

Check Voice Remote Control

To turn on and speak with Google Assistant, you need the help of a remote. If there is a problem with your remote, you won’t be able to do anything. So, ensure that there is no problem with your remote. To check whether there is a problem with your remote, follow these steps:

1. Remove the batteries from your remote and replace them with a new battery.

2. Press the Google Assistant or MIC button on your remote and say any Google Commands to check whether the voice remote control is working.

Note: The microphones on your remote are sensitive, so don’t yell. Just bring the remote close to your mouth and say the commands.

Android TV

Use Google Voice Commands

You may not know that Google Assistant only accepts a certain pattern of commands. If you say any commands that do not conform with the pattern, you will not get any results. Let me give you an example:

Google Voice CommandsNot Google Voice Commands
“Hey Google, call Mak.”“Google, call Mak.”
“OK Google, call the nearest hotel.”“Hey, call the nearest hotel.”
“Hey Google, how’s the weather today.”“Google, how’s the weather today.”
” Hey Google, What’s the FIFA schedule today.”” Hey Assitant, What’s the FIFA schedule today.”

So, “Hey Google” is a must for every Google command when directly communicating with your Android TV. If you are using you’re remote, press the MIC or Google Assistant button and ask “Open Netflix,” “What’s on my calendar,” or ” show my photos.”

Google Assistant Not Ready Message

When you press the Google Assistant button on your remote, sometimes you may get a message saying Google Assistant is not ready. To fix this issue,

1. Press the Home button on your remote and go to Settings.

2. Select Device Preferences and choose Reset.

Select Reset

3. Click on Erase Everything, and it will erase all your apps and personal information.

Select Erase Everything - solve Google Assistant not working

4. When the system restarts after reset, press the Google button.

5. Press and hold the Home and Left buttons at the same time.

Press and Hold Home and Left button

6. Press the MIC/Google Assistant button to pair. Wait for the pairing to be successful.

7. Once the pairing is completed, follow the on-screen instructions to finish the setup process.

8. Once the process is done. On the Android TV home page, press the Google Assistant button and check whether it is working.

Enable Google Assistant

As Google Assistant is an inbuilt app on Android TV, you can enable it easily. Press the Google Assistant or MIC button on your remote. The Google Assistant screen will appear. Follow the instruction available to enable Google Assistant on your Android TV.

Frequently Asked Questions

1) What to do when “Hey Google” or “Ok Google” on your Android device doesn’t respond?

Make sure that Google Assistant, Hey Google, and Voice Match are turned on. It will allow your Google Assistant Voice to respond to “Hey Google” or “Ok Google.”

2) Why is my Google Assistant not working?

There are many reasons for Google Assistant not to work properly on your TV. But you can solve the problem by checking your internet connection, clearing Cache data, enabling Google Assistant, using Google Voice Commands, checking Voice Remote control, etc.

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